Privacy Policy

Last updated: October 26, 2026

1. Introduction

Mei Terminal ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our service. We process personal data in accordance with the EU General Data Protection Regulation (GDPR).

2. Information We Collect

We collect the following types of information:

  • Account Information: Email address and authentication data when you create an account.
  • Wallet & On-Chain Data: Public wallet addresses you connect or register, and the associated on-chain activity used to determine access tiers and Embers. Public blockchain data is inherently public and permanent.
  • Usage Data: Information about how you use our service, including pages visited and features used.
  • Payment Information: Billing details processed securely through Stripe. We do not store your full payment card details.
  • Watchlist Data: Assets and alerts you create within the platform.

3. How We Use Your Information

We use your information to:

  • Provide and maintain our service
  • Determine token-gated access tiers and Embers participation
  • Process your subscription payments
  • Send you alerts and notifications you've configured
  • Improve and personalize your experience
  • Communicate with you about service updates
  • Comply with legal obligations

4. Data Sharing

We share your data only with:

  • Supabase: Our database and authentication provider
  • Stripe: Our payment processor
  • Vercel: Our hosting provider

We do not sell your personal data to third parties.

5. Data Security

We implement industry-standard security measures to protect your data, including encryption in transit (HTTPS) and at rest. However, no method of transmission over the Internet is 100% secure.

6. Your Rights

Under the GDPR, you have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Delete your account and associated data
  • Export your data
  • Withdraw consent at any time

To exercise these rights, visit your account settings or contact us. Note that public on-chain data recorded on a blockchain cannot be deleted or altered by us.

7. Cookies

We use essential cookies for authentication and session management. We do not use advertising or tracking cookies.

8. Data Retention

We retain your data for as long as your account is active. Upon account deletion, we remove your personal data within 30 days, except where retention is required by law.

9. Children's Privacy

Our service is not intended for users under 18 years of age. We do not knowingly collect data from children.

10. Changes to This Policy

We may update this policy from time to time. We will notify you of significant changes by email or through the service.

11. Contact Us

If you have questions about this privacy policy, please contact us at privacy@meiterminal.io.